Start with the care pathway
Clinics should evaluate digital support in the context of how patients already move through intake, appointments, education, follow-up, and between-session work.
Key questions
- Which patients or members would use the support?
- When would it be introduced?
- What should users do if they need clinical help?
Fit before rollout
A partner demo should clarify audience fit, implementation effort, evidence review, and how the clinic wants to explain the support layer.